1.1 We may collect and process the following data about you (“your information”):
1.1.1 information that you submit online via our site;
1.1.2 any correspondence you send to us; and
1.1.3 details of your visits to our site and the resources that you access (which may include, amongst other things; traffic data and communication data).
1.2 We are aware that your information may be confidential and we will protect the confidentiality of your information in accordance with our normal procedures and legal requirements.
2.1 We use your information in the following ways:
2.1.1 to ensure that our site’s content is presented as effectively as possible for you;
2.1.2 for our internal purposes, such as quality control, site performance, system administration and to evaluate use of our site, so that we can provide you with enhanced services;
2.1.3 to manage your account;
2.1.4 to notify you about changes to our services; and
2.1.5 to carry out our obligations arising from any contracts with you and for billing and delivery purposes.
2.2 We may monitor your use of our site and record your email address and/or IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information about our users’ browsing actions and patterns and does not identify any individual.
2.3 We only keep your information for as long as is necessary.
4.1 We will not transfer your information to, or store it, outside the European Economic Area.
5.1 We may share your information with other organisations:
5.1.1 if we sell or buy any business or assets, (as we may share your data with the prospective seller or buyer);
5.1.2 if we or substantially all of our company assets are acquired by another party, in which case your information will be one of the transferred assets; or
5.1.3 if we have to share your information to comply with legal or regulatory requirements, or if we have to enforce or apply our Terms and Conditions of Use or any other agreements or to protect our rights, property or our customers etc.
6.1 All your information is stored on our secure servers.
6.2 If you have a username, password or other login details which enable you to access certain parts of our site, you must not allow any other person to use them and must treat them as confidential. If you believe or suspect that someone else knows your login details you must contact us at email@example.com as soon as possible. We will not be held responsible for any unauthorised access to the site.
6.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6.4 Our site may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites.
7.1 You have the right to access your information and should direct any request for your information to us online at firstname.lastname@example.org or by post to Licence Bureau Limited, 5 Amberside House, Wood Lane, Paradise Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 4TP. Please note that a fee of ten pounds (£10.00) may be payable to meet our costs in providing you with details of the information we hold about you.
7.2 You have the right to rectify your information by sending us a written request to us online at email@example.com or by post to Licence Bureau Limited, 5 Amberside House, Wood Lane, Paradise Industrial Estate, Hemel Hempstead, Hertfordshire, HP2 4TP.
7.3 If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office.